TERMS & CONDITIONS

What are your payment terms and how do I make a payment?

Orders can be placed by telephone, post, or online using your credit card or PayPal.

Full payment is required when placing an order.

Please make any cheques payable to Baba-c designs.

When can I expect my order?

Orders will be despatched within 2-4 weeks. Delivery times will be dependant on your location and whether you have opted for standard or courier delivery.

             U.K. deliveries are next day.

             Europe (Royal Mail): 2-6 weeks (not guaranteed)

             Europe (Courier): 1-5 days

             U.S.A. (Royal Mail): 2-8 weeks (not guaranteed)

             U.S.A. (Courier): 1-5 days.

            Urgent orders are possible, please contact us for details.

What are the postage charges?

Some items due to size and weight may cost more, we will advise you if this is the case.

UK ORDERS are sent by Royal Mail recorded delivery.

            Charges - £10.00 plus £5.00 for each additional item thereafter.

INTERNATIONAL ORDERS

            EUROPE (Royal Mail) - £15 plus £8 for each additional item.

            EUROPE (Courier) - £60 plus £30 for each additional item

            U.S.A. (Royal Mail) - £20 plus £10 for each additional item

            U.S.A. (Courier) - £65 plus £30 for each additional item

N.B. Items delivered by Royal Mail to Europe and U.S.A. are not insured and there is no guaranteed delivery date. Courier deliveries have a guaranteed delivery date and include insurance.

PLEASE NOTE:

                     Most packages will require a signature on delivery.  
                     If you are unavailable, the package will be held at the local sorting office. 

                    Recorded delivery items will be held for 7 days. 

                    Special delivery and international are held for 3 weeks. 

                    If items are not collected in this timeframe they are returned to Baba-C designs.

Customs, Excises and Taxes

Please note that you are responsible for your country’s customs declarations, duties, excises and taxes. Please be aware of any that apply to you beforehand.

Refunds and Returns

In the unlikely event that your order should reach you in an unsatisfactory condition, you must contact us within 2 days and return it within 7 days, and in the original packaging.

We offer 100% refund or replacement, providing you contact us immediately either by phone or by email (info@baba-c.com).

Please note, bespoke items are non-returnable

Ownership and Copyright

All aspects of this website - images, design, text, graphics, applications, software, underlying source code and all other aspects - are copyright www.baba-c.com.

All product designs are copyright www.baba-c.com.

In accessing this website you agree that you will only use the downloaded content of the web site for your own personal and domestic, non-commercial reference.

No part of this website may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying or otherwise, without prior permission of the website owner.

For rights clearance please contact us at info@baba-c.com.

Disclaimer

Baba-c have taken care to ensure that the information contained in this Website is accurate and up-to-date. However Baba-c shall not be responsible for, and disclaims, all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of, or which may be attributable, directly or indirectly, to your access and use of the website or any information or inaccuracies within the website.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy, or any other relevant terms and conditions, policies and notices, or the way in which we are handling your personal information please contact us.